Monday, July 27, 2020

“Where is the big chassis I carried? Where is the pile of disks so high?”



As a parent, the day you realize your kids have grown so much they are about to have kids of their own, is a striking, “Sunrise, Sunset” realization of the passage of time.  Less emotionally wrenching, one can suddenly realize how thoroughly technology has changed.  Working in or near corporate IT, working with core business systems that may be decades old, it is easy to forget how much better things are now than in “the old days.”

Although, there are older “old days” when I had to thread 9 inch tape drives by hand and soldered RS-232 connectors, for me, an arbitrary choice of “old days” could be the mid-90s when a partial and arbitrary list of comparisons would include…

·         Dot matrix printers with tractor feed paper were usually directly connected to one’s pc.  We take the networked, laser printer for granted, the lovely printer that can print in black and white or in color and offers you a selection of paper sizes.  Not only that, but it will scan documents and email or fax them, it will often tell you where it is jammed and it will put itself to sleep when unused.

·         Voice mail was, then, what email is now.  I would often find my inbox piled with numerous voice mails.  I would leave numerous (and, regrettably, lengthy) voicemails.  Email was deployed here and there and had penetrated little in the corporate world.  Now, of course it is one’s email inbox that is stuffed and email is accessible everywhere.  And I find I almost never leave or check voice mails.

·         Backups!  Stacks of disks, several sets, that you were to rotate through, making your own backups and not nearly often enough.  Now we work from shared network folders that are automatically archived by the corporate IT infrastructure folks.

·         Windows.  In the mid-90’s Windows (3.1?) was in the market but it offered little advantage.  Macs were only in the business world as graphics machines.  Instead, you would have to write a startup script to display the programs available on the pc.

·         Color.  Getting anything but a monochrome monitor was a big deal.  I mean, what was the business value of color?

·         The list could go on and on: the interoperability of office software, storage beyond 32 megabytes, memory (we all called it RAM) beyond 640K, browser based software, the internet, everything Excel can do (Lotus 1-2-3 was the earlier killer app)…

·         What’s your favorite innovation?

Part of the point is to recognize that things do change, even in seemingly hidebound corporations and sometimes it’s amazing how many productivity gains there have been.  (As a throwaway, the subject of a future blog post: I think knowledge is the real limiting factor in productivity nowadays.)

But with all the advances, still…

·         File layouts and old systems.  This is why I doubt a super-AI will ever spring to consciousness and seize the world’s computers.  Old, seemingly unchangeable, systems still churn underneath corporate “agility” and government bureaucracy, systems where one jot or tittle out of place in an 80 byte record (punch cards, remember?) will choke a process to full stop.